In this Privacy Statement, we explain which data we process and for what purpose. Additionally, this Privacy Statement informs you of your rights regarding our processing of your personal data. We recommend that you read this Privacy Statement carefully. If you have any questions, feel free to contact us at info@allroundyachting.nl.

How does Allround Yachting use your data?

Below is an overview of the purposes for which Allround Yachting processes personal data about you. For each purpose, it is indicated which data is used, the legal basis for processing, and how long the data will be retained by Allround Yachting. To keep things clear, we have grouped everything by type of data flow.
Services, customer management, and financial administration

Legal basis: Legal obligation
Retention period: As long as necessary for this purpose

Purpose: Order management
Data: Name and address details, Delivery address, Billing address, Email address, Phone number, Payment details, Account number, Order number, Complaint content, Chamber of Commerce number, VAT number, Customer number

Legal basis: Performance of a contract
Retention period: As long as necessary for this purpose

Purpose: Handling complaints
Data: Name and address details, Delivery address, Billing address, Email address, Phone number, Payment details, Account number, Order number, Complaint content, Chamber of Commerce number, VAT number, Customer number

Legal basis: Performance of a contract
Retention period: As long as necessary for this purpose

Purpose: Invoicing
Data: Name and address details, Delivery address, Billing address, Email address, Phone number, Payment details, Account number, Order number, Complaint content, Chamber of Commerce number, VAT number, Customer number

Legal basis: Performance of a contract
Retention period: As long as necessary for this purpose

Purpose: Provision of the service itself
Data: Name and address details, Email address, Case file data, Financial data, Data required to deliver the service, Data generated during the service

Legal basis: Performance of a contract
Retention period: As long as necessary for this purpose

Purpose: CRM
Data: Name, Email address, Location, Social media account, Browser, User ID, Phone number, Profile photo

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Job application
Data: Name, Email address, Location, Social media account, Browser, User ID, Phone number, Profile photo

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Marketing

Purpose: Direct marketing
Data: Name, Address, Email address, Phone number, Click behavior, Browsing behavior, Product interest, Social media account, User ID, Order history, Shipping/billing address

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Newsletter
Data: Name, Address, Email address, Phone number, Click behavior, Browsing behavior, Product interest, Social media account, User ID, Order history, Shipping/billing address

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Retargeting
Data: Name, Address, Email address, Phone number, Click behavior, Browsing behavior, Product interest, Social media account, User ID, Order history, Shipping/billing address

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Social media marketing
Data: Name, Address, Email address, Phone number, Click behavior, Browsing behavior, Product interest, Social media account, User ID, Order history, Shipping/billing address

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Behavioral targeting
Data: Name, Address, Email address, Phone number, Click behavior, Browsing behavior, Product interest, Social media account, User ID, Order history, Shipping/billing address

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Website

Purpose: Website analytics
Data: Browsing behavior, Location
Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Offering account
Data: Name, Address, Email address, Username, Password, User ID, Message content

Legal basis: Explicit consent
Retention period: As long as necessary for this purpose

Purpose: Posting messages or reviews
Data: Name, Address, Email address, Username, Password, User ID, Message content

Legal basis: Explicit consent
Retention period: As long as necessary for this purpose

Purpose: Chat function
Data: Name, Address, Email address, Username, Password, User ID, Message content

Legal basis: Explicit consent
Retention period: As long as necessary for this purpose
Security and fraud prevention

Purpose: Video surveillance
Data: Surveillance video, Surveillance photo, Images, Phone number, Password, Solvency, Professional activities, Contracts and settlements, IBAN, Name, Address, Social Security Number

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Identity verification
Data: Surveillance video, Surveillance photo, Images, Phone number, Password, Solvency, Professional activities, Contracts and settlements, IBAN, Name, Address, Social Security Number

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Data security
Data: Surveillance video, Surveillance photo, Images, Phone number, Password, Solvency, Professional activities, Contracts and settlements, IBAN, Name, Address, Social Security Number

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Purpose: Credit check
Data: Surveillance video, Surveillance photo, Images, Phone number, Password, Solvency, Professional activities, Contracts and settlements, IBAN, Name, Address, Social Security Number

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

Research & Development

Purpose: Market research
Data: Lifestyle, Browsing behavior, Address, Email address, Phone number, Behavioral data

Legal basis: Legitimate interest
Legitimate interest: Commercial interest
Retention period: As long as necessary for this purpose

How do we obtain your personal data?

Allround Yachting possesses data about you because you provided it to us and because Allround Yachting has obtained data from other parties. These other parties may include: banks, search engines, Google Analytics, partner companies.
What are your rights?

Under the European General Data Protection Regulation (GDPR), you have a number of rights regarding your data and its processing:

Access

You can always view and, if necessary, edit your (personal) data in your account. If you wish to view the personal data that Allround Yachting holds about you, you can request access via info@allroundyachting.nl
Edit

If you wish to make changes to the personal data you have seen following an access request and cannot change them yourself via your account, you can request that Allround Yachting changes, corrects, supplements, deletes, or shields your data.

Restriction of processing

You also have the right, under certain conditions, to request Allround Yachting to restrict the processing of your personal data.

Right to object

If a particular processing is based on the ‘legitimate interest’ of Allround Yachting or a third party, you have the right to object to that processing.

Data portability

You have the right to receive your personal data from Allround Yachting in a structured, commonly used format that can easily be imported into other digital systems. This way, you can transfer your data to another provider.

Withdrawal of consent

In all cases where the legal basis for processing your data is your consent, you have the right to withdraw that consent at any time. This has no effect on past processing but means we may no longer process those data in the future. As a result, Allround Yachting may no longer be able to provide certain services.
Response from Allround Yachting

You can send a request to info@allroundyachting.nl. Allround Yachting will respond to your request as soon as possible and in any case no later than one (1) month after receiving such a request. If Allround Yachting denies your request, we will explain why in our response.

Recipients of personal data

The data may be shared with:

• Processors
• Parties involved in the execution or fulfillment of an agreement between you and Allround Yachting
• External advisors

Allround Yachting may be required to provide your data to a third party, for example due to a legal obligation.

Transfer to third countries or international organizations

For technical and operational reasons, it may be necessary to transfer your personal data to affiliated companies of Allround Yachting located outside the European Economic Area. As privacy laws in those countries may not offer the same level of protection, Allround Yachting will use the Privacy Shield or EU Model Clauses to safeguard your data as much as possible. If this is not possible, Allround Yachting will ask for your consent before transferring your data to countries with inadequate protection. You can withdraw this consent at any time.

What are cookies and how does Allround Yachting use them?

Cookies are small pieces of (text) information sent to your browser when you visit the Allround Yachting website and are stored on your computer, tablet, mobile phone, or other device (hereafter: “Device”). Cookies placed via the Allround Yachting website cannot damage your Device or the files stored on it. When we refer to ‘cookies’, we also mean similar technologies used to collect information, such as device fingerprinting.

Can this Privacy Statement be changed?

This Privacy Statement may be updated. We advise you to read this Privacy Statement regularly for any changes.
Where can you go with questions or complaints?

If you have any questions about this Privacy Statement or how Allround Yachting uses your data, please send an email to info@allroundyachting.nl. If you have a complaint about the way Allround Yachting processes your data, you may also email us at info@allroundyachting.nl. Additionally, you may contact the relevant national supervisory authority on data protection. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).